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Citco champions digital client experience with new Head of Private Equity and Private Credit

Reported by Businesswire
Sep 21, 2022· 3 min read
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Key Takeaways
  • • Citco has appointed Claudia Bertolino as Head of Private Equity and Private Credit, Fund Services, tasked with driving operational efficiencies and digitizing the firm's PE and PC client experience.
  • • Bertolino brings more than 20 years of experience at Citco, including senior roles in client service, accounting and business development, and has sat on Citco Fund Services' Management Team for over five years.
  • • The mandate centers on data-driven workflows, structured data integration with PE and PC clients, and technology-enabled platforms that improve collaboration among managers, lawyers, accountants and investors.
  • • Citco, which reports more than $1.8 trillion in assets under administration across 36 countries, is positioning its alternatives servicing business around automation and cybersecurity as private markets grow.
Summary
Citco has named Claudia Bertolino Head of Private Equity and Private Credit, Fund Services, according to a Business Wire announcement dated September 21, 2022. The appointment gives Bertolino responsibility for creating broad operational efficiencies and executing Citco's plans to digitize its client experience across both PE and PC businesses. The announcement was issued from New York and London.

Bertolino has more than 20 years of experience at Citco, spanning senior roles in client service, accounting and business development. She has been a member of Citco Fund Services' Management Team for over five years. Her earlier positions include Head of Client Service Management from 2014 to 2016 and Head of Business Development from 2017. The firm noted that she was named one of the 50 Leading Women in Hedge Funds in 2019. She will be supported across North America, Europe and Asia by a range of executives.

Her remit includes better understanding client journeys, moving to a more consultative service model, and building digitized, technology-enabled platforms for PE and PC managers. Bertolino plans to deepen data integration between Citco and its PE and PC clients and to provide tools that improve collaboration among managers, lawyers, accountants and investors.

Jay Peller, Head of Fund Services at Citco Fund Services (USA) Inc., said Bertolino's track record in client service, business development and ESG made her the clear choice for the role, and that he has full confidence she will drive operational efficiencies and advance the PE and PC business at a key time for alternatives. Bertolino said private equity and private credit are becoming increasingly embedded in investor portfolios and that Citco's business has grown significantly since the Covid pandemic. She identified automation, cybersecurity and structured data exchange as priorities as more clients adopt data-driven workflows.

Citco describes itself as a network of independent companies that are leading providers of asset servicing to the global alternative investment industry. It reports more than $1.8 trillion in assets under administration and 9,800 staff across 36 countries. Its Fund Services companies offer middle- and back-office services including treasury and loan handling, daily NAV calculation, investor services, corporate and legal services, regulatory and risk reporting, and tax and financial reporting.

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Sources

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Businesswire Citco champions digital client experience with new Head of Private Equity and Private Credit