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Blackstone-led lenders take control of Medallia, Thoma Bravo loses stake after recap - TechStock²

Reported by Ts2
Jun 21, 2026· 3 min read
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Key Takeaways
  • • Complete equity wipeout: Thoma Bravo loses its entire $5 billion investment in Medallia, which it took private in 2021, marking one of private equity's most significant losses to date.
  • • Lender-led control shift: A consortium of private credit lenders led by Blackstone, alongside Apollo and FS KKR Capital Corp., assumes full control of Medallia, restructuring the software company's capital stack away from equity sponsors.
  • • $150 million fresh capital injection: The Blackstone-led group provides $150 million in new financing to Medallia, signaling a recapitalization and operational reset under lender direction.
  • • Landmark private credit restructuring: The transaction represents a major precedent in private credit restructuring, reflecting broader stress in software sector leverage and lender assertiveness in portfolio management.
  • • No equity holder resistance: Thoma Bravo's acceptance of total loss without negotiation underscores the severity of underperformance and the lenders' control position in the capital structure.
Summary
Thoma Bravo has relinquished complete control of Medallia to a consortium of private credit lenders led by Blackstone, in a transaction that eliminates the private equity firm's entire $5 billion equity investment from the 2021 take-private. The restructuring marks a watershed moment in private equity's relationship with private credit providers, as lenders shift from passive debt holders to active sponsors of distressed portfolio companies.

The Blackstone-led consortium, which includes Apollo Global Management and FS KKR Capital Corp., assumes operational and governance control of the customer experience software company. As part of the restructuring, the lender group is injecting $150 million in fresh capital, effectively recapitalizing Medallia's balance sheet and resetting its financial structure. This capital infusion reflects the lenders' intent to stabilize operations and potentially position the company for growth or eventual exit on improved terms.

Thoma Bravo's complete loss of its equity stake represents one of the largest private equity writedowns in recent memory. The 2021 acquisition valued Medallia significantly higher, making the current outcome a stark reversal. The firm's acceptance of the restructuring without protracted negotiation suggests severe operational or revenue challenges at the portfolio company, compounded by leverage constraints that left equity with minimal recovery prospects in any restructuring scenario.

The transaction exemplifies mounting pressure in the software lending market, where aggressive leverage multiples deployed during the peak of private capital availability have created refinancing challenges. As interest rates remain elevated and credit spreads have adjusted, numerous software platform companies have faced covenant pressure and maturity walls. This restructuring signals that private credit providers are increasingly willing to take control rather than negotiate extended forbearance, particularly when equity sponsors lack viable recapitalization paths.

The precedent carries implications for the broader private credit ecosystem. Lenders' assumption of sponsor-like roles in portfolio management may reshape future credit agreements, bargaining dynamics, and exit expectations for private equity secondaries and continuation funds. Medallia's software business and $150 million capital injection position the company for potential independent operation or eventual sale under lender stewardship, rather than as a legacy distressed asset.

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Ts2 Blackstone-led lenders take control of Medallia, Thoma Bravo loses stake after recap - TechStock²