Key Takeaways
- • KnowBe4 reported AI-related ARR growth of more than 35% so far in 2026, driven by its AIDA (Artificial Intelligence Defense Agents) platform, the SAT Advanced offering and growth in its email and collaboration security portfolio.
- • International markets expanded at a double-digit rate, and the company said its growth has remained organic across an installed base of more than 70,000 customers.
- • KnowBe4 released a 2026 Phishing by Industry Benchmarking Report showing average phishing susceptibility fell from 33.2% at baseline to 4.2% after one year of ongoing security awareness training, while phishing attacks rose 17.1% in the second half of 2025.
- • The company strengthened its executive team with six leadership appointments in 2026, including a new CFO, chief customer officer, CHRO, chief growth officer and channel chief.
- • KnowBe4 expanded its agent security capabilities, including Agent Risk Manager and its extension to Anthropic's Claude, positioning the platform to govern AI agents alongside human behavior.
Summary
CEO Bryan Palma said that as organizations deploy AI agents alongside employees, they need security strategies that address both. KnowBe4 has broadened its platform from security awareness training into a wider digital workforce security offering. Product launches in 2026 include SAT Advanced, launched in May as the upper tier of a two-tier Security Awareness Training lineup, Real-Time Coaching launched in August, and Simulated Vishing launched in October, extending attack simulation to voice-based social engineering. The company also introduced Securing Microsoft Teams in May to extend phishing defense into collaboration environments.
The company cites a proprietary dataset built on 16 years of phishing simulations and user interaction data across more than 70,000 organizations, processing 1.15 billion event signals daily. On the agent side, KnowBe4 said early AIDA orchestration deployments reduced organizations' Risk Score by 10%, reaching that reduction four times faster than human-led programs alone. Agent Risk Manager, announced in April, provides visibility into and governance of AI agent behavior, and was extended in August to Anthropic's Claude, building on existing support for Microsoft Copilot. The company marked the tenth anniversary of the AIDA beta.
KnowBe4's 2026 Phishing by Industry Benchmarking Report analyzed 42 million simulated phishing tests across 14.8 million users at 64,000 organizations. The company reported that phishing attacks increased 17.1% from the second half of 2025, while organizations using ongoing training reduced average susceptibility from 33.2% to 4.2% after one year.
KnowBe4 made several leadership appointments in 2026, including Yuneeb Khan as chief financial officer, Kelly Morgan as chief customer officer, Veena Bricker as chief human resources officer, Fran Roberts as general manager of KnowBe4 Studios, Andrew Kanzer as chief growth officer and Kurt Mills as channel chief. The company also reported recognition including a #1 ranking in G2's 2026 Summer Grid Report for Security Awareness Training for the sixth consecutive year, Frost & Sullivan's 2026 Global Customer Value Leadership Recognition, and ISO/IEC 42001 certification. In September, it received accreditation from Italy's Agenzia per la Cybersicurezza Nazionale (ACN).
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