Key Takeaways
- • PCMI, a provider of administration software for the F&I product and service contracts industry, opened a new 17,387-square-foot Chicago office, up from 7,945 square feet, roughly 2.2 times its prior footprint.
- • The company has grown from 120 employees five years ago to more than 275 globally and now serves more than 125 customers across 14 countries.
- • The new office is located across the street from the former space and offers convenient access to O'Hare International Airport.
- • The facility includes a dedicated training and event area for customer meetings, workshops, and industry events, signaling a push to bring customers and partners closer to the company.
- • PCMI CEO Clyde Owen said the office "isn't just bigger; it's built for where PCMI is headed next," and the company described Chicago as an important part of its growth strategy.
Summary
The expansion reflects PCMI's growth over the past five years. According to the company, headcount rose from 120 employees to more than 275 globally, and its customer base now spans more than 125 customers in 14 countries. The new office is located just across the street from the former site and offers convenient access to O'Hare International Airport.
Beyond added capacity, the facility is designed to bring customers and partners closer to the business. An expanded training and event area will host customer meetings, workshops, training sessions, and industry events. Focus pods, huddle rooms, and boardrooms are intended to support collaboration across PCMI's global organization.
In a statement, CEO Clyde Owen said the office "gives us room to grow while creating more opportunities to collaborate with our customers, partners, and each other." He added that the company has continued investing in the people, technology, and expertise needed to support its customers. The company stated that Chicago remains an important part of its growth strategy.
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