Key Takeaways
- • Serval, an AI-native enterprise service management and automation platform, raised a $150 million Series C led by Sequoia at a $3 billion valuation, according to the company's announcement.
- • The round lifts Serval's total funding to $277 million and marks its third raise in 12 months, following a $75 million Series B in December 2025 and a Series A announced in October 2025.
- • Existing investors Elad Gil, Evantic, First Round, General Catalyst, and Redpoint participated alongside new investors Conviction and Headline.
- • Serval says it will use the capital to let every department automate its own work with AI, extending the coding-tool model that has transformed engineering teams.
- • Companies including Fox, Live Nation, Notion, Ramp, and Lucid Motors run on the platform, per the announcement.
Summary
San Francisco-based Serval, an enterprise service management and automation platform, has announced a $150 million Series C round led by Sequoia that values the company at $3 billion. The round brings Serval's total funding to $277 million, according to the company's announcement.
Participating investors include existing backers Elad Gil, Evantic, First Round, General Catalyst, and Redpoint, along with new investors Conviction and Headline. The raise is Serval's third in 12 months, following a $75 million Series B in December 2025 and a Series A announced in October 2025.
Serval positions itself as an AI-native alternative to legacy IT service management tools, which it describes as software that only tracks work rather than automating it. Its AI agents build the automations that power employee support and resolve requests against them, allowing any team to automate its own work within a single governed platform. The company cites Fox, Live Nation, Notion, Ramp, and Lucid Motors among its customers.
The company says the new capital will address what it views as the central enterprise question of the AI era: what happens when every department can use AI the way software engineers do. Serval argues that AI coding tools have already transformed engineering organizations and that it is extending that capability to the rest of the company. The announcement does not disclose revenue or growth metrics.
Participating investors include existing backers Elad Gil, Evantic, First Round, General Catalyst, and Redpoint, along with new investors Conviction and Headline. The raise is Serval's third in 12 months, following a $75 million Series B in December 2025 and a Series A announced in October 2025.
Serval positions itself as an AI-native alternative to legacy IT service management tools, which it describes as software that only tracks work rather than automating it. Its AI agents build the automations that power employee support and resolve requests against them, allowing any team to automate its own work within a single governed platform. The company cites Fox, Live Nation, Notion, Ramp, and Lucid Motors among its customers.
The company says the new capital will address what it views as the central enterprise question of the AI era: what happens when every department can use AI the way software engineers do. Serval argues that AI coding tools have already transformed engineering organizations and that it is extending that capability to the rest of the company. The announcement does not disclose revenue or growth metrics.
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