Key Takeaways
- • Impact Advisors, a leading healthcare management consulting firm, has formed a strategic partnership with Patient Engagement Advisors (PEA), a national care navigation and population health company, to integrate strategy execution with patient services delivery.
- • The combined offering bridges a critical gap in healthcare delivery: organizations have invested in value-based care strategies and technology but struggle to consistently connect patients with required services across referrals, medications, nutrition, and transportation.
- • PEA, founded in 2008 following Cleveland Clinic research, operates through on-site teams, mobile logistics, and virtual patient services to identify patient needs at point of care and confirm service completion, addressing avoidable utilization and value-based performance metrics.
- • The partnership leverages Impact Advisors' expertise in healthcare strategy, operations, technology transformation, and value-based care alongside PEA's technology-enabled patient navigation capabilities to help health systems and health plans improve outcomes and strengthen performance under value-based arrangements.
Summary
Impact Advisors and Patient Engagement Advisors announced a strategic partnership on August 19, 2026, designed to address a persistent challenge in healthcare delivery: the execution gap between strategy and patient outcomes. While health systems and health plans have invested substantially in value-based care infrastructure and technology platforms, many continue to struggle with consistently connecting patients to the full range of support services necessary for recovery and sustained health improvement.
The collaboration combines two complementary competencies. Impact Advisors brings deep expertise in healthcare strategy, operations, technology transformation, and value-based care consulting, while Patient Engagement Advisors contributes proven capabilities in technology-enabled patient navigation and care delivery. According to Anwer Khan, managing director at Impact Advisors, the partnership directly addresses this execution challenge: "Healthcare organizations have invested heavily in value-based care strategies and technology, but many still struggle to consistently connect patients with the services they need. Our partnership with PEA brings together strategy and execution to help clients improve outcomes, reduce avoidable utilization and strengthen performance under value-based arrangements."
Patient Engagement Advisors, founded in 2008 on the basis of research conducted at Cleveland Clinic, operates a multi-channel delivery model encompassing on-site teams, mobile logistics capabilities, and virtual patient services. The firm's approach focuses on identifying patient needs at the point of care, coordinating necessary follow-up services, and confirming that prescribed care has been completed. This addresses a critical operational bottleneck in value-based contracting: ensuring that coordinated care actually reaches patients across multiple touchpoints including referrals, medications, nutrition support, and transportation services.
The joint offering is positioned to serve health systems, health plans, and employers seeking measurable improvements in care coordination and value-based performance metrics. Jeff Moreland, CEO of Patient Engagement Advisors, framed the partnership around shared organizational outcomes: "Impact Advisors and PEA share a commitment to helping healthcare organizations achieve measurable results."
The collaboration combines two complementary competencies. Impact Advisors brings deep expertise in healthcare strategy, operations, technology transformation, and value-based care consulting, while Patient Engagement Advisors contributes proven capabilities in technology-enabled patient navigation and care delivery. According to Anwer Khan, managing director at Impact Advisors, the partnership directly addresses this execution challenge: "Healthcare organizations have invested heavily in value-based care strategies and technology, but many still struggle to consistently connect patients with the services they need. Our partnership with PEA brings together strategy and execution to help clients improve outcomes, reduce avoidable utilization and strengthen performance under value-based arrangements."
Patient Engagement Advisors, founded in 2008 on the basis of research conducted at Cleveland Clinic, operates a multi-channel delivery model encompassing on-site teams, mobile logistics capabilities, and virtual patient services. The firm's approach focuses on identifying patient needs at the point of care, coordinating necessary follow-up services, and confirming that prescribed care has been completed. This addresses a critical operational bottleneck in value-based contracting: ensuring that coordinated care actually reaches patients across multiple touchpoints including referrals, medications, nutrition support, and transportation services.
The joint offering is positioned to serve health systems, health plans, and employers seeking measurable improvements in care coordination and value-based performance metrics. Jeff Moreland, CEO of Patient Engagement Advisors, framed the partnership around shared organizational outcomes: "Impact Advisors and PEA share a commitment to helping healthcare organizations achieve measurable results."
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