Key Takeaways
- • Harmony, a NYC-based AI-powered enterprise service management platform, closed a $34 million seed funding round led by Lightspeed Venture Partners, with participation from Hitachi Ventures, Fin Capital, Mercer Ventures, Operator Partners, and notable angel investors including Assaf Rappaport and Ofir Ehrlich.
- • The company deploys AI agents directly within collaboration tools like Slack and Microsoft Teams, offering over 100 prebuilt agents that resolve employee requests across IT, HR, finance, procurement, legal, and cybersecurity functions in days rather than weeks.
- • Harmony's founding team—CEO Nitzan Shapira and Ran Ribenzaft—previously exited a cloud software startup (Epsagon) to Cisco, establishing credibility in enterprise infrastructure automation and SaaS scaling.
- • The capital will fund product development acceleration, team expansion, ecosystem integrations across enterprise software platforms, and enhanced AI capabilities spanning infrastructure, operations, enterprise applications, cybersecurity, and ERP systems.
- • Early customer traction includes adoption by n8n, eToro, Cyera, and KITH, validating demand for autonomous IT support solutions embedded within existing workplace collaboration infrastructure.
Summary
Harmony has secured $34 million in seed-stage funding to scale its artificial intelligence-powered platform for automating enterprise service management. The round was led by Lightspeed Venture Partners, with additional backing from a syndicate including Hitachi Ventures, Fin Capital, Mercer Ventures, Operator Partners, and angel investors Assaf Rappaport and Ofir Ehrlich.
The company offers a distinctive go-to-market approach: rather than requiring IT departments to manage yet another standalone platform, Harmony embeds AI agents directly into Slack and Microsoft Teams—collaboration tools already embedded in enterprise workflows. The platform leverages organizational context and natural language processing to provide personalized, context-aware employee support across multiple enterprise functions including IT service desk, human resources, finance, procurement, and legal operations. Harmony's technology library includes more than 100 prebuilt agents capable of resolving routine requests within days of deployment, significantly reducing implementation timelines and time-to-value.
Harmony was founded by Nitzan Shapira (CEO) and Ran Ribenzaft, both of whom bring substantial enterprise software experience. The cofounders previously built and sold Epsagon, a cloud software company focused on infrastructure visibility, to Cisco—an exit that signals their ability to identify market gaps in enterprise operations and scale solutions to acquisition readiness. The company operates with offices in both New York and Tel Aviv.
The startup has already attracted meaningful customer interest from companies including n8n (a no-code automation platform), eToro (fintech and trading platform), Cyera (data security), and KITH (retail and lifestyle brand), indicating adoption across diverse sectors and organization types. Harmony intends to deploy the capital toward accelerating core product development, expanding its engineering and go-to-market teams, establishing deeper integrations with the broader enterprise software ecosystem, and enhancing its AI capabilities to address use cases spanning infrastructure management, enterprise applications, cybersecurity operations, and enterprise resource planning systems.
The company offers a distinctive go-to-market approach: rather than requiring IT departments to manage yet another standalone platform, Harmony embeds AI agents directly into Slack and Microsoft Teams—collaboration tools already embedded in enterprise workflows. The platform leverages organizational context and natural language processing to provide personalized, context-aware employee support across multiple enterprise functions including IT service desk, human resources, finance, procurement, and legal operations. Harmony's technology library includes more than 100 prebuilt agents capable of resolving routine requests within days of deployment, significantly reducing implementation timelines and time-to-value.
Harmony was founded by Nitzan Shapira (CEO) and Ran Ribenzaft, both of whom bring substantial enterprise software experience. The cofounders previously built and sold Epsagon, a cloud software company focused on infrastructure visibility, to Cisco—an exit that signals their ability to identify market gaps in enterprise operations and scale solutions to acquisition readiness. The company operates with offices in both New York and Tel Aviv.
The startup has already attracted meaningful customer interest from companies including n8n (a no-code automation platform), eToro (fintech and trading platform), Cyera (data security), and KITH (retail and lifestyle brand), indicating adoption across diverse sectors and organization types. Harmony intends to deploy the capital toward accelerating core product development, expanding its engineering and go-to-market teams, establishing deeper integrations with the broader enterprise software ecosystem, and enhancing its AI capabilities to address use cases spanning infrastructure management, enterprise applications, cybersecurity operations, and enterprise resource planning systems.
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